Itil.JPG

ITIL® 4 FOUNDATION WITH CASE STUDY

Happening on 9-10 Sep /11-12 Oct 2021
Price: RM3000/pax
Duration: 2 days

Service value system (SVS) represents how components and activities of the organization facilitate value creation through IT-enabled services. Core components of the ITIL SVS are:
• ITIL service value chain
• ITIL practices
• ITIL guiding principles
• Governance and
• Continual improvement